Your Well-Being Is Our Responsibility

Responsible Gaming at fv 99 — Safe Gaming Guidelines

Responsible gaming means enjoying gaming as entertainment — not letting it become an addiction or a problem. fv 99 is committed to protecting every player. Use our tools and guidelines to play safely.

18+
Adults only
24/7
Support Available
5+
Protection Tools
Free
Counselling Services
Important Warning

Gaming is entertainment, not a source of income. Never bet beyond your means. If you feel gaming is causing problems in your life, seek help right away. fv 99's responsible gaming team is always here for you — reach us at support@fv99.life.

What Is Responsible Gaming and Why It Matters

Responsible gaming means playing in a way where you stay in control — respecting your time and money, and ensuring gaming has no negative impact on your daily life, family, or work. At fv 99, we believe gaming should be fun, not stressful.

Online gaming is growing rapidly in popularity across Bangladesh. Along with that growth comes an increased risk of some players losing control. fv 99 is aware of this and actively works to protect every player.

Through our responsible gaming program, you can take full control of your gaming habits. Use tools like deposit limits, time limits, and self-exclusion to keep your gaming experience healthy and enjoyable.

Please note: The outcome of gambling is never guaranteed. Only bet with money you can afford to lose without it affecting your daily life.

fv 99 Responsible Gaming Core Principles

Fv 99 is committed to providing a safe and responsible gaming environment. Our core principles are:

  • Transparency: Providing fully accurate information on game odds, payouts, and rules.
  • Age Verification: Account registration and gaming by anyone under 18 is strictly prohibited.
  • Benefits of setting limits: Every player can set their own deposit, betting, and time limits.
  • Self-Exclusion: The option to temporarily or permanently close your account at any time.
  • Reality Check: An option to remind you how long you've been playing.
  • Providing support: Connecting players in difficulty with professional support.
  • Advertising responsibility: None of our advertisements target minors or vulnerable individuals.

fv 99's Commitment: We don't just run a business — we're committed to building a responsible gaming community where every individual stays safe.

fv 99's Tools to Protect You

Fv 99 offers several practical tools to help you stay in control of your gaming. You can activate these tools at any time from your account settings.

1
Deposit Limit

Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, you'll need to wait 24 hours.

2
Loss Limit

Once your losses exceed a set amount, betting will automatically stop. This protects you from significant financial loss.

3
Session Time Limit

Set a daily limit on how many hours you want to spend gaming. You'll be alerted when the time is up and your session will end.

4
Reality Check

A message will appear at set intervals showing how long you've been playing and how much BDT you've transacted.

5
Cooling-Off Period

For a short break, set a cooling-off period of 24 hours to 6 weeks. You won't be able to log into your account during this time.

6
Self-Exclusion

For a long-term break, set a self-exclusion of 6 months to 5 years. Your account will be completely inactive during this period.

How to set it up: Log in to your account → Settings → Responsible Gaming. You can also email support@fv99.life and we will assist you.

Warning Signs of Problem Gaming

When gaming shifts from entertainment to a problem, certain signs begin to appear. If you or someone you know is experiencing any of the following, please seek help.

Financial Signs
  • Betting beyond your means
  • Chasing losses with more bets
  • Borrowing money or taking on debt to fund gaming
  • Cutting back on household expenses to fund gaming
Time-Related Signs
  • Gaming for hours on end
  • Losing Track of Time
  • Neglecting work or studies to game
  • Playing instead of sleeping at night
Social Signs
  • Withdrawing from family and friends
  • Lying about gaming
  • Strained relationships
  • Avoiding social events
Emotional Signs
  • Feeling restless or uneasy when not gaming
  • Feeling angry or frustrated after a loss
  • Being unable to stop gaming
  • Unable to enjoy life without gaming

Self-Assessment — Check Your Gaming Habits

Answer the questions below. If you answer "Yes" to 3 or more, consider reaching out for help.

Did you spend more time gaming last month than you planned?

Have you tried to stop gaming but found you couldn't?

Have you bet more to try to recover your losses?

Has gaming caused problems with your family or at work?

Have you ever lied to family about your gaming?

Do you feel irritable or restless when you're not gaming?

Setting Limits — How It Works

At fv 99, you set your own gaming limits. See the table below for the different limit types and how they work:

Limit Type Options Active Hours Change
Deposit Limit Daily / Weekly / Monthly Instant Can be reduced immediately; increasing takes 24 hours
Loss Limit Daily / Weekly / Monthly Instant Can be reduced immediately; increasing takes 7 days
Session Time Limit 1 – 24 hours Instant Can be reduced immediately; increasing takes 24 hours
Reality Check 15 minutes / 30 minutes / 1 hour Instant Anytime
Cooling-Off 24 hours – 6 weeks Instant Cannot be changed before the period ends

Self-Exclusion — How to apply

If you feel you need an extended break from gaming, self-exclusion is the most effective step. During this period, you won't be able to log into your account, and no bonus or promotional messages will be sent to you.

  • Duration: 6 months, 1 year, 2 years, 5 years, or permanent.
  • Effective: Takes effect immediately upon request.
  • Reactivate: Once the period ends, your account can be reactivated after a 7-day cooling period.
  • Balance: Any valid balance will be returned during self-exclusion.

How to apply: Account Settings → Responsible Gaming → Self-Exclusion. Or email support@fv99.life with the subject line "Self-Exclusion Request".

Important: Any attempt to create a new account while Self-Exclusion is active will be detected and blocked.

Minor Protection

Fv 99 strictly enforces an 18+ policy. Keeping minors away from online gaming is our top priority.

  • Age is verified at the time of registration.
  • Proof of age documents are verified during the KYC process.
  • Suspicious accounts are investigated and closed if necessary.

Advice for parents: If your child uses the same device, install browser-based parental control software. Never share your fv 99 account with anyone.

Responsible Gaming Features at fv 99

We actively work to ensure the safety of every player.

Easy Limit Controls

Set deposit, loss, and time limits in just a few clicks from your account settings. Changes take effect immediately.

Reality Check Reminder

On-screen messages appear at set intervals showing how long you've been playing and how many transactions you've made. Stay informed.

Instant Self-Exclusion

Pause your account whenever you need to. Choose a duration that works for you — from 6 months to permanent.

Strict Age Verification

Registration and KYC verification ensure that only users aged 18 and above can access fv 99.

24/7 Support Team

If you're struggling with your gaming, reach out to our support team at any time. We're here to help — no judgment.

Gaming History Analysis

View your complete gaming history in your account. Analyse it yourself and make informed decisions.

Understand Your Level of Gaming Risk

Risk levels vary based on gaming behavior. Use the information below to understand what each level means and what steps to take.

Low Risk — Playing for entertainment60%
Moderate Risk — Some caution is needed25%
High risk — support needed10%
High Risk — Professional help is strongly advised5%
Healthy Gaming Habits Checklist

Responsible Gaming FAQ

Yes. If you have a valid balance in your account at the time of your self-exclusion request, you will have the opportunity to withdraw it. Contact support@fv99.life for more details.

Lowering your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour waiting period after your request. This rule helps protect you from making major decisions in the heat of the moment.

Answer the 6 questions in the self-assessment section on this page. If you answer "Yes" to 3 or more, consider seeking help. Contact us at support@fv99.life and we'll assist you in complete confidence.

A Cooling-Off Period is a short-term break — ranging from 24 hours to 6 weeks. Self-Exclusion is a long-term measure — from 6 months up to permanent. In both cases, you will not be able to log in to your account; however, Self-Exclusion also stops all marketing communications.

Reach out to us at support@fv99.life. With a family member's consent, or in urgent situations, we can review the account. Speak openly and without judgment — empathy and support are the most powerful forms of help.
Play Responsibly

Join fv 99 safely — enjoy the entertainment, stay in control

Use fv 99's responsible gaming tools to set your own limits and keep gaming purely for entertainment.

For persons aged 18+ only. If you need help, contact us at support@fv99.life.

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